【星島都市網】豐業銀行(Scotiabank)一些用戶表示,幾天前結束的定期維護期過後,他們在使用豐業銀行服務時遇到了問題。
11月8日,豐業銀行X賬戶上出現了一條帖子,告知客戶「部分信用卡和信用額度服務將不可用或受到限制」,直至11月12日。
Some credit card and line of credit services will be unavailable or have limited access from November 8–12, 2024 due to scheduled maintenance. Contact centre and branch channels will also be unable to access these services during this time. We apologize for any inconvenience. For…
— Scotiabank Helps (@ScotiabankHelps) November 8, 2024
維護期預計結束的第二天,即周三下午,銀行發佈的另一篇帖子承認「部分客戶在使用部分銀行服務時遇到間歇性的故障」。
Following scheduled maintenance over the weekend, some systems have not been visible to clients across platforms, and some clients are experiencing intermittent access to some banking services. Scotiabank is working diligently to restore all functionality as soon as possible. We…
— Scotiabank Helps (@ScotiabankHelps) November 13, 2024
